Shipping Policy

Overview

Drip Daddy ships within Australia and internationally.

Every order is custom made specifically for you. Because of this, shipping time is separate from production time.

Production

Production does not begin until your impressions have been approved.

Production times vary depending on the design, level of customisation and current workload.

Once your order has been completed and dispatched, you'll receive your tracking information via email.

Domestic Shipping

Orders within Australia are shipped via Australia Post Express with Signature on Delivery.

Shipping time estimates are provided by Australia Post and may vary depending on your location.

International Shipping

We ship internationally.

If you're ordering from outside Australia, please contact us before placing your order so we can discuss the most suitable impression method, shipping costs and estimated delivery times for your location.

Customers are responsible for any import duties, taxes or customs charges that may apply in their country.

Shipping Delays

Once your order has been handed to the shipping carrier, delivery time is outside of our control.

While we do everything we can to dispatch orders promptly, delays may occasionally occur.

Lost or Damaged Parcels

If your order is lost or arrives damaged during transit, please contact us as soon as possible.

We'll work with the shipping carrier where required and determine the most appropriate next steps.

Shipping Information

Please ensure your shipping details are correct before placing your order.

Drip Daddy cannot accept responsibility for delays or additional costs resulting from incorrect shipping information supplied by the customer.

Contact Us

If you have any questions about shipping or your order, please contact us at support@dripdaddy.com.au