Terms of service

OVERVIEW

This website is operated by Drip Daddy Pty Ltd (ABN 51 688 717 188), trading as Drip Daddy. Throughout this website, the terms "we", "us" and "our" refer to Drip Daddy. Drip Daddy provides this website, including all information, tools and services available from this website, subject to your acceptance of the terms, conditions, policies and notices set out here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), together with any additional terms, conditions and policies referenced in these Terms or available elsewhere on our website. These Terms apply to all users of the website, including visitors and customers.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms. If you do not agree to all of these Terms, you must not access the website or use our Services.

Any new features or tools added to our website will also be subject to these Terms. We may update, change or replace any part of these Terms at any time by publishing updates on our website. It is your responsibility to review these Terms periodically. Your continued use of the website after any changes have been published constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, territory or province of residence, or that you have given consent for any minor dependants under your care to use this website.

You must not use our products or Services for any unlawful or unauthorised purpose or, in using the Services, violate any applicable laws, including copyright laws.

You must not transmit any worms, viruses or other malicious code.

Any breach of these Terms may result in the immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:

(a) transmissions across various networks; and

(b) changes required to conform to the technical requirements of connecting networks or devices.

Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our prior written permission.

The headings used in these Terms are provided for convenience only and do not affect their interpretation.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We do not guarantee that the information available on this website is accurate, complete or current. The material provided is for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or up-to-date sources.

This website may contain historical information. Historical information is provided for reference only and may not be current.

We reserve the right to modify the contents of this website at any time without obligation to update any information. You acknowledge that it is your responsibility to monitor changes to our website.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service, or any product, at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through our website. These products or Services may have limited quantities and are subject to return or exchange only in accordance with our Returns & Refund Policy:

https://www.dripdaddy.com.au/policies/refund-policy

We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your device or monitor will display colours accurately.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region or jurisdiction on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services that we offer. All product descriptions, pricing and availability are subject to change without notice at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for any product or Service is void where prohibited.

We do not warrant that any products, Services or information obtained through the Service will meet your expectations, or that any errors in the Service will be corrected.

SECTION 5A – DENTAL CONDITION, EXISTING DENTAL WORK & LIABILITY

Custom grillz and dental jewellery are designed to be worn over your natural teeth and/or existing dental work. By purchasing, wearing or using any grillz or related products from Drip Daddy, you acknowledge and agree to the following:

Existing Dental Work

You are responsible for determining whether your teeth and any existing dental work — including, but not limited to, veneers, crowns, bonding, implants, retainers, orthodontic appliances or other restorations — are suitable for wearing grillz.

Veneers, Crowns & Bonded Dental Work

Grillz may apply pressure to veneers, crowns, bonded teeth and other cosmetic or restorative dental work.

Drip Daddy is not responsible for any damage, loosening, cracking, debonding, displacement or failure of existing dental work that may occur as a result of wearing grillz.

We strongly recommend consulting a qualified dental professional before ordering or wearing grillz if you have veneers, crowns, implants, bonded teeth or any other dental restorations.

Non-Medical Use

All grillz and dental jewellery sold by Drip Daddy are intended for aesthetic purposes only.

They are not medical or dental devices and are not intended to diagnose, treat, cure or prevent any dental condition.

Fit, Wear & Use

Improper use, excessive force, grinding, clenching, biting, sleeping while wearing grillz, or prolonged wear may increase the risk of discomfort or damage to your teeth or existing dental work.

Drip Daddy is not liable for any injury, dental damage, discomfort or complications arising from misuse, prolonged wear, failure to follow our Care Guide or other instructions, or changes to your dental structure after impressions have been taken.

Assumption of Risk

By purchasing and wearing grillz from Drip Daddy, you acknowledge and accept the risks associated with wearing custom dental jewellery and agree that, to the fullest extent permitted by law, Drip Daddy will not be liable for any direct, indirect, incidental or consequential loss or damage relating to your dental health or existing dental work.

SECTION 6 – ACCURACY OF BILLING AND ORDER INFORMATION

We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed using the same credit card or the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you using the email address or phone number provided when the order was placed. We also reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate order and billing information for all purchases made through our website. You agree to promptly update your information where necessary so that we can complete your transaction and contact you if required.

For more information, please refer to our Returns & Refund Policy:

https://www.dripdaddy.com.au/policies/refund-policy

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control or input.

You acknowledge and agree that any such tools are provided "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement. We accept no liability arising from or relating to your use of any optional third-party tools.

Your use of any optional third-party tools is entirely at your own risk and discretion. You should ensure that you understand and accept the terms provided by the relevant third-party provider before using those tools.

We may also introduce new features, products or Services through our website from time to time. Any such additions will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, products or services.

We are not responsible for examining or evaluating the content, accuracy or policies of any third-party website and accept no responsibility or liability for any third-party materials, products or Services.

We are not liable for any loss or damage arising from your use of third-party websites, products or services. Before engaging with any third-party website, we recommend reviewing their terms, conditions and privacy policies.

Any complaints or questions relating to third-party products or services should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit ideas, suggestions, proposals, plans, feedback or other materials to us, whether requested or unsolicited, you agree that we may use, edit, copy, publish, distribute or otherwise use those submissions without restriction and without compensation to you.

We are under no obligation to:

1. Keep any submission confidential;

2. Pay compensation for any submission; or

3. Respond to any submission.

We may, but are not required to, monitor, edit or remove content that we consider unlawful, offensive, defamatory, obscene, misleading or otherwise objectionable, or that infringes the rights of another person or these Terms.

You agree that your submissions will not infringe the rights of any third party, contain unlawful or malicious material, or interfere with the operation of our website.

You are solely responsible for any submissions you make and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy, available at:

https://www.dripdaddy.com.au/policies/privacy-policy

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.

Except where required by law, we are under no obligation to update or clarify information on our website, including pricing information. The absence of an update date should not be interpreted as meaning all information has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to any other prohibitions contained in these Terms, you must not use this website or its content:

(a) for any unlawful purpose;

(b) to encourage others to carry out unlawful acts;

(c) to breach any applicable laws or regulations;

(d) to infringe our intellectual property rights or those of others;

(e) to harass, abuse, threaten, defame, intimidate or discriminate against another person;

(f) to submit false or misleading information;

(g) to upload or transmit viruses, malware or other malicious code;

(h) to collect or track the personal information of others without authority;

(i) to spam, phish, scrape, crawl or otherwise misuse the website;

(j) for any obscene, fraudulent or immoral purpose; or

(k) to interfere with or circumvent the security or functionality of this website or any related website.

We reserve the right to terminate or restrict your access to the website if you breach any of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Services will be uninterrupted, timely, secure or error-free.

We do not warrant that the results obtained through the use of our Services will be accurate or reliable.

From time to time, we may suspend, modify or discontinue any part of the Services without notice.

Your use of the Services is at your own risk. Unless expressly stated otherwise, all Services and products are provided on an "as is" and "as available" basis without any warranties or conditions, whether express or implied, including any implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title or non-infringement.

To the fullest extent permitted by law, Drip Daddy, its directors, officers, employees, contractors, suppliers, service providers and affiliates will not be liable for any direct, indirect, incidental, consequential, special or punitive damages, including loss of profits, revenue, savings, data or replacement costs, arising from your use of the Services or any products purchased through the Services.

Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies available under the Australian Consumer Law that cannot lawfully be excluded.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Drip Daddy, its directors, officers, employees, contractors, suppliers and service providers from any claim, demand, liability, loss or expense (including reasonable legal costs) arising from your breach of these Terms or your violation of any law or the rights of another person.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be severed to the extent necessary and the remaining provisions will continue in full force and effect.

SECTION 16 – TERMINATION

These Terms remain in effect until terminated by either you or us.

You may stop using our Services at any time.

We may suspend or terminate your access to our Services immediately if we reasonably believe you have breached these Terms. Any obligations or liabilities incurred before termination will survive termination where required.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies or operating rules published on our website, constitute the entire agreement between you and Drip Daddy regarding your use of the Services and supersede any previous agreements or communications relating to those Services.

If we choose not to enforce any provision of these Terms, that does not constitute a waiver of our right to enforce that provision in the future.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements under which we provide our Services are governed by the laws of Western Australia and the Commonwealth of Australia.

SECTION 19 – CHANGES TO THESE TERMS

We may update these Terms from time to time by publishing the revised version on our website.

It is your responsibility to review these Terms periodically. Your continued use of our website or Services after changes have been published constitutes acceptance of the updated Terms.

SECTION 20 – DISCOUNT CODES

From time to time, Drip Daddy may offer promotional discount codes for use on our website. These codes may be distributed through email, our website, social media or other official marketing channels.

By using a discount code, you agree to the following:

• Discount codes are valid for a limited time only. Where applicable, expiry dates will be specified.
• Unless otherwise stated, only one discount code may be used per order.
• Discount codes cannot be applied to previous purchases or combined with other promotional offers unless expressly stated.
• We reserve the right to modify, suspend or cancel any promotion or discount code at any time without notice.
• Discount codes have no cash value and cannot be exchanged or refunded.
• If an order using a discount code is refunded or cancelled, the value of the discount may not be refunded or reinstated.

If you have any questions regarding a promotion or discount code, please contact us at: support@dripdaddy.com.au

SECTION 21 – CONTACT INFORMATION

Drip Daddy Pty Ltd

ABN 51 688 717 188

support@dripdaddy.com.au

PO Box 2015, Warwick WA 6024, Australia