Frequently Asked Questions
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GENERAL
What are grillz?
Grillz are luxury dental accessories worn over your teeth, often crafted from precious metals like sterling silver or gold. Each piece is custom-designed with stones, unique shapes, or personal touches. They’re bold, removable statement pieces—designed to elevate your smile and express your style, without any permanent changes.
👉 Want to learn more? Read our full guide to grillz
Who is Drip Daddy and what do you stand for?
At Drip Daddy, we’re reimagining what it means to accessorize. Based in Perth, Australia, we specialize in one-of-a-kind grillz, chains, and pendants made to express individuality, not conformity.
Drip Daddy was founded by a passionate metal fabricator with a deep love for craftsmanship. After overcoming a life-changing medical event, this brand was born out of resilience and creativity—built to empower others through bold, custom pieces that reflect self-expression and strength.
Drip Daddy – Stand Out. Don’t Blend In.
Where is Drip Daddy based?
Drip Daddy is proudly based in Perth, Australia.
Do you have a physical location?
We don’t have a permanent storefront, but we do offer mobile fittings and occasional pop-ups across Perth. Depending on availability, we may meet you at a mutually agreed location, set up a temporary studio, or simply send you an at-home impression kit for convenience.
ORDERING & DESIGN
What is the process for custom orders?
Here’s how to place a custom order with Drip Daddy:
- Start by exploring our Custom Grillz or Custom Pendant pages to learn about styles, materials, and the design process.
- When you're ready, head to our Contact Form to share your idea or sketch and start your custom order.
- If you're ordering grillz, we’ll send you an impression kit — or arrange an in-person mold (Perth only, subject to availability).
- Once we receive your mold or pendant concept, we’ll confirm all details with you before production begins.
- Our expert team crafts your piece with care and precision.
- Once finished, your custom piece is securely packaged and shipped to your door.
How long will my order take?
All of our pieces are custom-made, so production time depends on the item and design complexity:
- Grillz: Typically 4–6 weeks, depending on your design, stonework, and impression turnaround.
- Pendants: Usually 4–6 weeks, based on the size and level of detail.
- Chains: Generally 1–5 weeks, depending on the length, thickness, and custom features.
We always aim to deliver sooner when possible — but premium craftsmanship takes time and we’ll contact you directly if your timeline shifts.
Can I get an impression kit if I mess up my first one?
Yes! If your first impression doesn’t come out right, you can order a replacement kit. We’ll help guide you to get the perfect fit.
I lost my Grillz Order Form — what should I do?
No stress — you can download a new copy here.
I already have a dental scan or model — do I still need to do an impression?
Nope! If you already have a recent intraoral scan or a physical dental model, you can skip the impression kit. Just send us the scan file or the model, and we’ll use that to create your custom grillz. It’s a quicker way to get started if you’ve had work done recently or have access to a dental scan.
Can I customise the clasp on a chain?
Most chains with box-style clasps can be customised — including options like logo engraving, upgraded clasp designs, or different locking mechanisms. Customisation options depend on the chain style, so feel free to message us to see what’s possible for your order.
What materials do you use for your jewellery?
We use only premium materials to craft each grill, chain, and pendant. Base metals include 925 sterling silver, available with white, yellow, or rose gold plating.
Solid gold grillz are available in 10k, 14k, or 18k.
For an extra touch of luxury, our iced-out designs feature moissanite stones, known for their brilliance, durability, and value—offering an iced-out look without compromise. We also create custom grillz using unique materials such as opal inlays and enamel paint for bold, eye-catching finishes.
If you’re looking for something truly one-of-a-kind, be sure to check out our Custom Designs page.
I’ve seen other grillz, pendants, and chains online for much cheaper. Why are your prices higher?
Many of the cheaper options you see online are not custom or made with the same quality standards.
For grillz, low-cost versions are usually “boil and bite” styles that fit like a mouthguard, not a custom molded piece tailored to your teeth.
For pendants and chains, mass-produced options are often made with cheaper base metals like brass or copper, plated thinly, and set with cubic zirconia instead of higher-quality stones.
These materials wear down quickly, the shine fades, and the plating peels. At Drip Daddy, every piece is crafted with solid 925 sterling silver (never brass), thick premium plating, and moissanite stones for maximum brilliance and durability. You’re investing in jewellery that’s built to last, made to your exact design, and guaranteed to stand out.
What is moissanite?
Moissanite is a lab-created gemstone known for its intense sparkle and clarity. It’s a durable, high-quality alternative to diamonds - almost as hard on the Mohs scale - and offers exceptional brilliance at a more affordable price. It’s the perfect choice for achieving that iced-out look.
Want to learn more? Check out our full guide to moissanite here.
Do you offer diamonds?
Yes, we also offer both natural and lab-grown diamonds upon request. Diamond pricing can vary based on size, clarity, and type, so please contact us for a custom quote if you're interested in upgrading your piece with diamonds.
What is a Certificate of Authenticity (COA)?
Every custom grillz set, pendant, or made-to-order chain from Drip Daddy comes with a personalised Certificate of Authenticity — complete with a unique serial number and digital verification link.
To prevent delays in delivering your order, COAs are printed and sent separately via regular post. These are processed monthly in batches and will arrive shortly after your order is completed.
PAYMENTS & DEPOSITS
What payment methods are accepted?
We accept all the popular payment methods such as Visa, MasterCard, Apple Pay, Google Pay, Afterpay and American Express.
Do you offer payment plans?
Yes, we do! Drip Daddy offers Afterpay as a payment option, allowing you to split your purchase into four interest-free installments. Shop now and pay later with ease.
SHIPPING
How are orders shipped?
All orders are shipped complimentary via Australia Post Express and include full tracking. Once your order is dispatched, you’ll receive a tracking link so you can follow its journey to your door.
Where are orders shipped from?
All items ship directly from our office in Perth, Australia.
How do I track my order?
After placing your order, you'll receive a confirmation email from us. We'll keep you updated on your order's status, including when it’s on the way. You’ll also be able to track your package with your chosen shipping partner.
How long does shipping take?
Processing Time
For custom grillz, we offer both mailed impression kits and in-person molds. If you’ve selected the kit option, it will be dispatched within 1–2 business days with simple instructions.
Once we’ve received your impressions — or your pendant design has been approved — production typically takes 4–6 weeks, depending on the complexity of the piece.
When your custom item is complete, you’ll receive a confirmation email with tracking details and an estimated delivery window.
Shipping Time
All domestic orders are shipped via Australia Post Express and typically arrive within 2 to 5 business days.
My order hasn't arrived yet, what can I do?
Once your order has been shipped, we are unable to take responsibility for any missing packages. If an issue arises, please reach out directly to the shipping provider with your tracking number, which can be found in the shipping confirmation email we sent you.
CARE & USAGE
My grillz don’t fit perfectly — what should I do?
It’s not uncommon for grillz to feel slightly off when you first try them on. Minor changes in your teeth, impression accuracy, or even shipping conditions can affect the fit. In most cases, small adjustments at home can help you get a snug and comfortable fit.
Read our full Fitment & Adjustment Guide for step-by-step instructions on how to safely tweak your grillz, when to use adhesive, and what to avoid — especially if your set includes stones.
Can I smoke with my grillz?
It’s generally not recommended to smoke while wearing grillz. Smoking can cause discoloration, tarnish the metal, and potentially damage the material of the grillz, especially if they are made of gold or other metals. Additionally, the heat and chemicals from smoking can wear down the protective coating and compromise the overall quality of the grillz. For better longevity and hygiene, it's best to remove them before smoking.
Can I eat and drink with my grillz?
It’s generally not recommended to eat or drink while wearing grillz. Eating with grillz on can trap food particles between the grillz and your teeth, leading to bacteria buildup, bad breath, and potential tooth decay. Hard foods can also damage the grillz or loosen their fit. Drinking beverages, especially acidic or sugary drinks, can tarnish the grillz and affect the metal's finish. For best care, remove your grillz before eating or drinking, and always clean them thoroughly afterward.
How do I clean my jewellery?
We recommend using a soft cloth to gently wipe your jewellery to remove dust and keep it polished. Avoid using harsh chemicals or abrasive cleaners.
For detailed care instructions, check out our Jewellery Aftercare Guide
How do I store my jewellery?
To store your jewellery properly and keep it in good condition, follow these tips:
- Use a Jewellery Box: Store pieces in a jewellery box with compartments to prevent scratching and tangling.
- Separate Pieces: Keep different types of jewellery (e.g., earrings, necklaces, rings) in separate compartments or pouches to avoid damage.
- Avoid Humidity: Store your jewellery in a cool, dry place to prevent tarnishing. A silica gel pack can help absorb moisture.
- Wrap Delicate Items: For delicate pieces, wrap them in a soft cloth or tissue paper before placing them in storage.
- Avoid Direct Sunlight: Keep jewellery away from direct sunlight to prevent fading or discoloration.
By following these steps, you can help ensure your jewellery stays beautiful and lasts longer.
See our full Aftercare Guide for more tips on keeping your jewellery in top shape.
PROMOTIONS & OFFERS
Do you offer any promotions or discounts?
We focus on quality over quantity, so we don’t offer constant sales or discounts. However, we occasionally run exclusive giveaways or promotions. Follow us on Instagram @dripdaddyau and sign up for our newsletter to stay in the loop.